Timeglass Help Center

Setup guides, product instructions, privacy information, and workspace controls.

Getting started

How Timeglass turns daily work into a reviewed timesheet.

How Timeglass works: The four-part flow from desktop capture to approved time.
Release your first timesheet: Install the app, work a normal day, then release the draft.
Key Timeglass terms: Drafts, clusters, categories, release, coverage, and flags.

Install, link your device, permissions, and everyday controls.

Install the desktop app: Download, link your device, and get recording on Mac or Windows.
Grant macOS permissions: What Screen Recording, Accessibility, and Microphone allow, plus repair steps.
Link your device: Connect the desktop app to your account from your browser.
Using the menu bar: Status, workspace switching, per-display recording, and controls.
Pausing tracking & idle detection: Pause on demand, the keyboard shortcut, and automatic idle pausing.
Fix desktop recording: Permissions, sleep and wake, disabled displays, and lost sign-in.

Project detection, time targets, and budget pacing.

The Projects page: Statuses, contributors, and how projects are detected automatically.
Create a project manually: Set the client, description, time target, billing type, and fee.
Set a project budget: Set the project fee and read the remaining margin.
View all time for a client: See current-week and all-time hours across a client’s projects.
Mark a project complete: Finish a project without removing its reporting history.
Import projects: Bring projects in from a spreadsheet, PDF, screenshot, or pasted rows.
Activity categories: Group work types and keep report colors consistent.

Review your own time or approve your team’s.

How your timesheet writes itself: From captured work to drafted, ready-to-review entries.
Review & release your timesheet: Confirm your own day and release it.
Confirm your day in Power Review: The fast card-stack flow for releasing your time, and for managers clearing flags.
Fix drafted entries: Reassign projects, change minutes, hide off-task time, add untracked work.
Approve time as a manager: The team overview grid, statuses, and clearing flags.

Data access, editing rights, and timesheet release rules.

How permissions fit together: The three layers: visibility, editing rights, and timesheet release rules.
Data Access permissions: Control what each role can see in Timesheets, Projects, Meetings, and Exports.
Data Management permissions: Control who can edit time, activity, project, and team records.
Timesheet release settings: Set employee release, auto-release, auto adjustments, and review flags.
Common permission setups: Standard hourly workflow, auto-release backup, view-only exceptions, and manager review.

Create payroll, billing, and activity files from approved time.

Export all time for a client: Create a client-hours CSV for the clients you select.
Export all time for a project: Create a project-hours CSV for the projects you select.
Run a payroll export: Export approved hours per person for a pay period.
Export work activity: Create a detailed or summary activity CSV by contributor.
Run an export: Create payroll, project, client, timesheet, activity, or category CSVs.
Export coverage: See approved, awaiting-approval, and unsubmitted time before export.
Getting data into payroll & accounting: Which format for Gusto, QuickBooks, ADP, Excel, or Sheets.

Meeting detection, consent prompts, transcripts, and audio-off options.

Share a meeting recording: Copy a private link to a meeting report, transcript, and recording.
Meeting detection and transcripts: How calls are detected, the consent prompt, and transcription.
In-person and audio-off meetings: Record a live meeting, or keep meeting timing without audio.

Connect Claude or ChatGPT and ask about your work.

Set up the MCP connector: Connect ChatGPT, Claude, Gemini, or another remote MCP client.
Email digests and daily briefings: Set up recurring digests and AI morning briefings.

Roles, teams, visibility, and workspace configuration.

Set billable and cost rates: Add dated billable and internal cost rates to a workspace member.
Enable clients: Add client grouping to projects, reports, rates, and exports.
Configure timesheet publishing: Choose when submitted timesheets become visible.
Configure manager review: Require manager review for every submitted timesheet.
Configure timesheet flags: Set adjustment and daily-total thresholds for review.
Set app recording filters: Create a workspace allowlist or blocklist for recorded apps.
Roles and data access: Owner, admin, manager, member, and viewer, plus the data-access matrix.
Team and workspace setup: Create teams, invite people, and configure timesheet rules.

SOC 2, GDPR, capture, redaction, retention, and deletion controls.

What Timeglass captures: Snapshots, uploaded work records, and capture controls.
Automatic redaction of sensitive data: How SSNs, card numbers, and passwords are automatically redacted.
Data retention & deletion: How long data is kept and how to delete it.
SOC 2 and GDPR compliance: Timeglass security assurance, data protection commitments, and compliance documents.