Projects & clients
View time for a client
Inspect client hours, value, projects, categories, rates, and activity.
Open a client to inspect hours, value, projects, categories, team members, and recent activity.
- Open Projects & ClientsSelect Projects & Clients, then choose the Clients view.
- Select the clientChoose a client. Its Client Overview opens beside the project list.
- Choose the periodUse Over Time, Day, Week, or Month. The heading shows the hours in the selected period.
- Change the breakdownSwitch between Time and Money. Use the grouping button beside it to break the chart down by Projects or Activity categories. Select a chart segment or person to narrow the detail.
- Review activityScroll to Team Members and Team Activity for who worked on the client and what they did.
Client rates
The billing chip in the client header shows how the client bills: Member rates, Custom rates, Activity rates, or Flat rate. Only admins can change it, because a client’s rates reprice projects across every team. Managers of a team with projects for the client can view the rates. Under Custom rates, switch to Money and type each person’s rate into their chip under Team Members.
Common questions
How do I set a client’s rates?
Open the client in the Clients view and select the billing chip in its header. Choose Member rates, Custom rates, Activity rates, or Flat rate. Only admins can change a client’s rates. Managers can view them.
Does changing a client’s rates affect its projects?
Projects set to Match client follow the client. Switching how the client bills reprices their logged work, and the confirmation offers Undo. A new amount on the same flat rate applies from today without repricing past work.